Attorney General Moody Takes Action Against Landscaping Company Targeting Seniors

Press release from Attorney General Ashley Moody

Attorney General Moody takes action against landscaping company targeting seniors

TALLAHASSEE, Fla. – Attorney General Ashley Moody today filed a complaint with the fifth judicial district in and for Marion County against a landscaping company targeting seniors with false promises and incomplete work. Service Smart Inc., Service Smart Management Inc., Good Neighbor Landscape Inc., and Good Neighbor Service Management Inc., aka Good Neighbor Services (“Service Smart”) and their owners and managers, Kenneth Wayne Smith, Aaron Paul Gaines, and Roy Blackburn allegedly failed to perform certain services and misrepresented the quality and timing of the services provided, resulting in more than $ 118,000 in losses of consumer funds.

Attorney General Ashley Moody said, “This operation, which targets Florida seniors, is neither good nor neighborly. The defendants in this case must now answer for the unabashed attack of these consumers with false promises and unfinished jobs. As the attorney general, I will continue to do everything in my power to protect the seniors who call Florida home. “

According to the investigation, the Attorney General’s Office received more than 125 complaints against Service Smart for misrepresentation of services and failure to provide services – more than 120 of the complaints were filed by seniors and military personnel.

Service Smart has allegedly misrepresented the schedule, schedule, or frequency of landscaping and pest control services to consumers through fraudulent contracts, flyers, invoices, or sales pitches. In addition, Service Smart has used the same deceptive sales tactics to falsely convey the product quality or type of vegetation used on projects.

To view the complaint, click


This action is aimed at permanently preventing Smith, Gaines and Blackburn from owning, operating, or otherwise participating in a business that provides landscaping or pest control services. The lawsuit is also aimed at getting the owners to provide a refund or refund totaling more than $ 118,000 to consumers deceived by the system. The lawsuit could hold Service Smart liable for more than $ 1.8 million in civil and aggravated penalties for violating the Florida Misleading and Unfair Commercial Practices Act.

Report scams to the Attorney General at 1 (866) 9NO-SCAM or visit

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July 28, 2021 at 5:32 pm GMT

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